Seller Policy

Effective Date: February 19, 2026

Welcome to Clotac! This Seller Policy outlines the rules, responsibilities, and guidelines for individuals and businesses selling digital products on our platform. By selling on Clotac, you agree to comply with this policy and all applicable laws.

1. Seller Registration

• Sellers must create a Clotac account to list and sell products.
• All information provided during registration must be accurate, current, and complete.
• Sellers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.
• Business accounts must ensure that the registered user has the legal authority to act on behalf of the business.

2. Eligibility to Sell

• Sellers must be at least 18 years of age or have legal guardian consent if a minor.
• Sellers must have the legal right to sell the digital products listed.
• Sellers must comply with all local, national, and international laws, including intellectual property and tax regulations.

3. Product Listings

• All product listings must be accurate, clear, and complete, including descriptions, pricing, images, licensing terms, and delivery timelines.
• Sellers must not list prohibited, illegal, counterfeit, unsafe, or infringing products.
• Clotac reserves the right to remove any listing that violates this policy or applicable laws, without prior notice.
• All digital products must comply with licensing terms and must not be redistributed or resold without proper authorization.

4. Pricing and Payment

• Sellers are responsible for setting accurate prices for their products in the transaction currency.
• Platform fees, commissions, or charges, if any, must be paid as outlined by Clotac.
• Payments must be processed through Clotac-approved methods, and sellers must provide accurate billing information.
• Clotac reserves the right to modify fees, payment methods, or procedures, with notice to sellers.

5. Delivery and Digital Product Access

• Sellers must ensure digital products are delivered in the format and specifications promised in the listing.
• Clotac is not responsible for buyer-side technical issues preventing access to products.
• Sellers must address delivery issues promptly to maintain buyer trust and satisfaction.

6. Intellectual Property & Licensing

• Sellers must own or be authorized to sell all listed products and respect intellectual property rights of third parties.
• Unauthorized use, reproduction, or distribution of copyrighted material is strictly prohibited.
• Sellers grant Clotac a limited license to display listings, images, and product information for platform operations and promotion.

7. Compliance & Taxes

• Sellers are responsible for complying with tax obligations, including GST, VAT, income, and withholding taxes.
• Clotac may calculate and collect taxes on behalf of sellers where required.
• Sellers must ensure that their products meet all safety, legal, and regulatory requirements in the jurisdictions they sell to.

8. Refunds, Cancellations & Disputes

• Sellers must adhere to Clotac’s refund and cancellation policies as outlined in product-specific terms.
• Digital products delivered successfully are generally non-refundable, unless defective or not as described.
• Sellers must cooperate with Clotac’s dispute resolution system and provide evidence when disputes arise.
• Repeated complaints or violations may result in listing removal or account suspension.

9. Prohibited Conduct

• Manipulating listings, ratings, or reviews through fraudulent or automated means is prohibited.
• Impersonating Clotac employees, other sellers, or third parties is not allowed.
• Harassment, threats, or discriminatory behavior towards other users is strictly prohibited.

10. Account Suspension and Termination

• Clotac may suspend or terminate accounts that violate this policy, repeated complaints, or legal requirements.
• Sellers will be notified of violations and may have an opportunity to respond before termination, except in cases of severe or repeated infractions.
• Clotac reserves the right to remove listings, block accounts, or take legal action if necessary.

11. Limitation of Liability

• Sellers agree that Clotac is not liable for any indirect, incidental, or consequential damages related to sales, product disputes, or account issues.
• Clotac provides the platform as a service and does not guarantee sales, buyer payments, or product outcomes.

12. Changes to Seller Policy

• Clotac may update this Seller Policy at any time by posting a revised version on the platform.
• Continued use of Clotac as a seller constitutes acceptance of the updated policy.
• Sellers are encouraged to review this policy periodically for changes.

13. Contact Information

If you have any questions or concerns regarding this Seller Policy, please contact us at:

Legal Business Name: Clotac
Registered Address: Kangra, Himachal Pradesh, India
Legal Contact Email: legal@clotac.com